DCSN200 B-LG1.1: Business professional knowledge and competence

Description

1. Define Operations Management functions and strategy and how OM can lead to a competitive advantage.

2. Describe and define products (goods and services) and apply some of the techniques used in the design process.

3. Describe and define process strategy and apply the tools needed for process analysis and design.

4. Define quality and Total Quality Management (TQM) and its required tools. Understand process capability.

5. Understand and measure operation efficiency and effectiveness. Apply Single and Multi-factor productivity, process capability, utilization and efficiency and various objectives for short-term scheduling.

Is Part of Course Learning Ojective

DCSN200_B-LG1: Business professional knowledge and competence