Customer Health: Difference between revisions

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(Created page with "{{Learning concept |Description=Customer health is a metric that provides a holistic approach to predicting the impact of investments to increase revenue, profitability, and l...")
 
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{{Learning concept
{{Learning concept
|Description=Customer health is a metric that provides a holistic approach to predicting the impact of investments to increase revenue, profitability, and long-term customer loyalty
|Description=Customer health is the holistic measurement of a customer's real and potential value to an organization. It consists of a customer's historic lifetime value, potential lifetime value, and social reach and influence.
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Latest revision as of 14:42, 31 May 2013

Description

Customer health is the holistic measurement of a customer's real and potential value to an organization. It consists of a customer's historic lifetime value, potential lifetime value, and social reach and influence.

Concept Prerequisite

Wikipedia Reference

Learning Material

Covered in Topic(s)

 
Social Media setup: Blog/Micro-blog