| Learning Concept(s)
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Operations Management (OM), Production, Supply Chain, Service, 10 Strategic OM Decisions, Service Sector, Productivity, Single Factor Productivity, Multifactor Productivity, Productivity Variables, Knowledge Society, Stakeholders, Mission Statement, Business Strategy, Competitive Advantage, Differentiation Strategy, Experience Differentiation, Low-Cost Leadership, Response Strategy, Resources View, Value-Chain Analysis, Five Forces Analysis, SWOT Analysis, Key Success Factors, Core Competencies, Activity Mapping, Outsourcing, Theory of Comparative Advantages, International Business, Multinational Corporation, International Strategy, Global Strategy, Multidomestic Strategy, Transnational Strategy
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