DCSN200 - Operations Management
DCSN200 - Operations Management | |
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Course Number | DCSN200 |
Number of Credit Hours | 3 |
Course Subject | Decision System |
Taught at | Olayan School of Business |
Course Description
This course offers an overview of how operations managers make strategic decisions in operating a production or service system, thereby giving their firms a sustainable competitive advantage in a global marketplace. It focuses on the systematic planning, design, and operations analysis of the main processes required for the production of goods and the delivery of services. Specific topics include operations strategy framework; product and service design; customer order management; process design and management; capacity and material planning; statistical quality control and management; inventory and supply chain.
Additional Information: This course provides a foundation for understanding the operations of a firm. One of the main objectives of this course is to recognize the immense competitive advantages companies can draw from an efficient management of operations. The focus will be mainly on the systematic planning, design, and operations of some of the main processes required for the production of goods and the delivery of services. Operations management touches upon many vital business functions of an organization including product and service design, customer order management, processes design and improvement, capacity and material planning, quality control, inventory and supply chain management. These and additional related topics will be covered in this course.
At the end of the course, students will have a good understanding of the key role operations management play in a business. Students should expect to become familiar with various operations processes and operating systems. Furthermore, they will acquire some of the skills necessary to critically analyze a firm's performance from an operation point of view.
Topical Coverage
Introduction to Operations, Forecasting, Product and Service Design, Process Design, Capacity Planning, Short Term Scheduling, Location Decisions, Layout Decisions, Quality Management and International Standards, Statistical Process Control, Inventory Management, Aggregate Planning
Learning Goals
DCSN200_B-LG1: Business professional knowledge and competence, DCSN200_B-LG2: Decision Making
Specific Learning Objectives
DCSN200_B-LG1.1: Business professional knowledge and competence, DCSN200_B-LG2.1: Decision Making
Prerequisite Courses
CMPS209 - Computers and Programming for the Sciences
Required Academic Standing
Corequisite Courses
Optional Prerequisite Courses
Optional Corequisite Courses
Instructional Methodology
Lecture, Class Discussion, Case Study, Assignment
Performance Evaluation
DCSN200_Midterm Exam, DCSN200_Final Exam, DCSN200_Case Study and Simulation, DCSN200_Assignments Quizzes and Active Participation