DCSN200 - Operations Management

DCSN200 - Operations Management
Course Number	DCSN200
Number of Credit Hours	3
Course Subject
Taught at	Olayan School of Business

Course Description

This course offers an overview of how operations managers make strategic decisions in operating a production or service system, thereby giving their firms a sustainable competitive advantage in a global marketplace. It focuses on the systematic planning, design, and operations analysis of the main processes required for the production of goods and the delivery of services. Specific topics include operations strategy framework; product and service design; customer order management; process design and management; capacity and material planning; statistical quality control and management; inventory and supply chain.

Additional Information: This course provides a foundation for understanding the operations of a firm. One of the main objectives of this course is to recognize the immense competitive advantages companies can draw from an efficient management of operations. The focus will be mainly on the systematic planning, design, and operations of some of the main processes required for the production of goods and the delivery of services. Operations management touches upon many vital business functions of an organization including product and service design, customer order management, processes design and improvement, capacity and material planning, quality control, inventory and supply chain management. These and additional related topics will be covered in this course.

At the end of the course, students will have a good understanding of the key role operations management play in a business. Students should expect to become familiar with various operations processes and operating systems. Furthermore, they will acquire some of the skills necessary to critically analyze a firm's performance from an operation point of view.

Topical Coverage

Introduction to Operations, Forecasting, Product and Service Design, Process strategy, Capacity Planning, Short Term Scheduling, Location Strategies, Layout Strategies, Quality Control, Statistical Process Control, Inventory Management, Aggregate Planning, Supply chain Management

Learning Goals

DCSN200_B-LG1: Business professional knowledge and competence, DCSN200_B-LG2: Decision Making

Specific Learning Objectives

DCSN200_B-LG1.1: Business professional knowledge and competence, DCSN200_B-LG2.1: Decision Making

Prerequisite Courses

CMPS 209 - Comp.&Programming for the Sci.

Instructional Methodology

Lecture, Class Discussion, Case Study, Assignment

Performance Evaluation

DCSN200_Midterm Exam, DCSN200_Final Exam, DCSN200_Case Study and Simulation, DCSN200_Assignments, DCSN200_Quizzes and Active Participation