Social Media setup: Blog/Micro-blog: Difference between revisions
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|Learning Concepts=Customer Health, Dark Matter, Value Proposition, Predictors of Customer Health, Customer Health Maintenance Organisation,What Customers Tell a Company, What Customers Tell Others, | |Learning Concepts=Customer Health, Dark Matter, Value Proposition, Predictors of Customer Health, Customer Health Maintenance Organisation,What Customers Tell a Company, What Customers Tell Others, What Customers Show Others, | ||
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One of four assessments used to measure Cusomter Health. What customers do with a company’s competitors or adjacent organizations in the value chain tends to be very indicative of health. Customers are voting with their dollars when interacting with other companies. They are voting against a company when they purchase goods and services from its competitor and for a company when they purchase or interact positively with its business partners. | |||
What customers show others can be measured through 3rd Party Providers/Sources. | |||
Revision as of 09:55, 31 July 2013
One of four assessments used to measure Cusomter Health. What customers do with a company’s competitors or adjacent organizations in the value chain tends to be very indicative of health. Customers are voting with their dollars when interacting with other companies. They are voting against a company when they purchase goods and services from its competitor and for a company when they purchase or interact positively with its business partners. What customers show others can be measured through 3rd Party Providers/Sources.