User contributions for Zvh00
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6 August 2013
- 13:2013:20, 6 August 2013 diff hist +181 N Research & Development Costs Created page with "{{Learning concept |Description=Costs in relation to Research & Development expenses spent to expand the sources of innovation necessary to develop complex products or service..." current
- 13:1313:13, 6 August 2013 diff hist +192 N Hiring and Training Costs Created page with "{{Learning concept |Description=Costs related to hiring and training as a result of undertaking a new social media capability. These are direct costs that form part of operati..." current
- 13:1213:12, 6 August 2013 diff hist +14 Social Media setup: Blog/Micro-blog No edit summary
- 13:1013:10, 6 August 2013 diff hist +627 N Overhead Costs Created page with "{{Learning concept |Description=Overhead Cost refers to an ongoing expense of operating a business; it is also known as an "operating expense". Examples include rent, gas, ele..." current
- 13:0813:08, 6 August 2013 diff hist +223 N Labor Costs Created page with "{{Learning concept |Description=Costs related to employing labour (including hiring and training) as a result of undertaking a new social media capability. These are direct co..." current
- 13:0713:07, 6 August 2013 diff hist −12 Social Media setup: Blog/Micro-blog No edit summary
- 13:0713:07, 6 August 2013 diff hist +203 N Hiring & Training Costs Created page with "{{Learning concept |Description=Costs related to hiring and training employees as a result of undertaking a new social media capability. These are direct costs that form part ..." current
- 13:0313:03, 6 August 2013 diff hist +753 N Implementation Costs Created page with "{{Learning concept |Description=Costs in relation to implementing new social media capabilities. }} Clarifying the internal context is the key to establishing business cases ..." current
- 12:5212:52, 6 August 2013 diff hist +93 Social Media setup: Blog/Micro-blog No edit summary
- 12:4712:47, 6 August 2013 diff hist +538 N Return on Investment (ROI) Created page with "{{Learning concept |Description=Return on investment (ROI) is the concept of an investment of some resource yielding a benefit to the investor. A high ROI means the investment..." current
- 12:4512:45, 6 August 2013 diff hist +677 N What Customers Tell a Company (Customer Satisfaction) Created page with "{{Learning concept |Description=One of four assessments of 'Customer Health'. Feedback cusomters actually tell a company is not typically indicative of what they will do going..."
- 12:4112:41, 6 August 2013 diff hist +503 What Customers Show a Company (Sales Analysis) No edit summary
- 12:2712:27, 6 August 2013 diff hist +20 N What Customers Show a Company (Sales Analysis) Created page with "{{Learning concept}}"
- 12:2712:27, 6 August 2013 diff hist 0 Social Media setup: Blog/Micro-blog No edit summary
- 12:2612:26, 6 August 2013 diff hist +28 Social Media setup: Blog/Micro-blog No edit summary
31 July 2013
- 11:0711:07, 31 July 2013 diff hist −505 Social Media setup: Blog/Micro-blog No edit summary
- 10:5710:57, 31 July 2013 diff hist +535 Social Media setup: Blog/Micro-blog No edit summary
- 10:5510:55, 31 July 2013 diff hist +563 N What Customers Show Others (Competitors' Analysis) Created page with "{{Learning concept |Description=One of four assessments used to measure Cusomter Health. What customers do with a company’s competitors or adjacent organizations in the valu..."
- 10:5510:55, 31 July 2013 diff hist −529 Social Media setup: Blog/Micro-blog No edit summary
- 10:5510:55, 31 July 2013 diff hist +557 Social Media setup: Blog/Micro-blog No edit summary
- 10:5310:53, 31 July 2013 diff hist +669 N What Customers Tell Others (Reputation) Created page with "{{Learning concept |Description=One of four assessments used to measure Customer Health. The comments customers make about a brand to others tends to be much more predictive ..."
- 10:5210:52, 31 July 2013 diff hist +27 Social Media setup: Blog/Micro-blog No edit summary
- 10:5210:52, 31 July 2013 diff hist +635 N What Customers Tell a Company. Created page with "{{Learning concept |Description=One of four assessments used to measure Customer Health. Feedback customers actually tell a company is not typically indicative of what they wi..." current
- 10:4710:47, 31 July 2013 diff hist +32 Social Media setup: Blog/Micro-blog No edit summary
27 June 2013
- 19:2919:29, 27 June 2013 diff hist +79 N Measuring Tools Created page with "{{Topic |Learning Concepts=Volume (Buzz), Text Mining, Entity Disambiguation }}" current
- 19:2819:28, 27 June 2013 diff hist −70 Impact of Social Media in Branding No edit summary current
- 19:1419:14, 27 June 2013 diff hist +681 N Text Mining Created page with "{{Learning concept |Description=Text mining, also referred to as text data mining refers to the process of deriving high-quality information from text. High-quality informatio..." current
- 19:1319:13, 27 June 2013 diff hist +13 Impact of Social Media in Branding No edit summary
- 18:1018:10, 27 June 2013 diff hist +530 N Entity Disambiguation Created page with "{{Learning concept |Description=This refers to taking a step (text mining for example) that involves analysing each mention of entity in social media (say Apple) and deciding ..." current
- 18:0518:05, 27 June 2013 diff hist +22 Impact of Social Media in Branding No edit summary
- 18:0418:04, 27 June 2013 diff hist +283 N Volume (Buzz) Created page with "{{Learning concept |Description=Volume is a metric that gives an indication of an issue’s interest to the public. In other words, it is a vague association, excitement, or ..." current
- 18:0018:00, 27 June 2013 diff hist −11 Impact of Social Media in Branding No edit summary
- 18:0018:00, 27 June 2013 diff hist +55 N Impact of Social Media in Branding Created page with "{{Topic |Learning Concepts=Volume (Buzz), Activity, }}"
- 12:5812:58, 27 June 2013 diff hist +13 Social Media Management framework No edit summary current
- 11:5811:58, 27 June 2013 diff hist −4 Social Media Management framework No edit summary
- 11:5111:51, 27 June 2013 diff hist +695 N Social Media Management framework Created page with "{{Learning concept |Description=The social media management framework consists of six factors critical to the success of building large-scale social media capabilities. These..."
- 11:4311:43, 27 June 2013 diff hist +35 Intro to Social Media Strategy No edit summary current
- 11:3611:36, 27 June 2013 diff hist +292 N Metrics Created page with "{{Learning concept |Description=There are measures of an organization's activities and performance. Metrics include conversion rates, recruiting costs per new hire, or number ..." current
- 11:3311:33, 27 June 2013 diff hist +8 Intro to Social Media Strategy No edit summary
- 10:5810:58, 27 June 2013 diff hist +332 N Internal Champion Created page with "{{Learning concept |Description=Internal champions of social media seek to achieve real business results and to solve a broad array of questions to ensure that investments in..." current
- 10:5510:55, 27 June 2013 diff hist +20 Intro to Social Media Strategy No edit summary
- 10:4610:46, 27 June 2013 diff hist +744 N Public Relations Created page with "{{Learning concept |Description=The practice of managing the spread of information between an individual or an organization and the public. Public relations may include an org..."
- 10:4310:43, 27 June 2013 diff hist +46 N Intro to Social Media Strategy Created page with "{{Topic |Learning Concepts=Public Relations }}"
18 June 2013
- 10:3810:38, 18 June 2013 diff hist +515 N Customer Health Maintenance Organisation Created page with "{{Learning concept |Description=The role of the CHMO is to manage customer health. The team works across product and service lines as well as marketing, sales and service func..." current
- 10:2910:29, 18 June 2013 diff hist +42 Social Media setup: Blog/Micro-blog No edit summary
- 09:4709:47, 18 June 2013 diff hist +384 Predictors of Customer Health No edit summary current
- 09:1309:13, 18 June 2013 diff hist +68 Value Proposition No edit summary
- 09:1209:12, 18 June 2013 diff hist −47 Template:Learning concept →Wikipedia Reference
17 June 2013
11 June 2013
- 11:5311:53, 11 June 2013 diff hist +5 Predictors of Customer Health No edit summary